How You Can Leverage Text Messaging
- Customer Care (Service & Sales)
- Mobile Advertising
- Appointment Reminders
- Service is Due Reminders
- Coupons & Campaigns
- Alerts/Known Issues
- Automobile Newsletters
- Customer Service/Sales Surveys
- Frequently Asked Questions
Text Messaging for the Auto Industry
Customer Focused Marketing
Create & Retain Loyalty
Utilize for Sales & Service
Send Appt &Checkup Reminders
Text Messaging Strategies for Car Dealerships.
How You Can Leverage TextHub
The ways to leverage text message marketing for your company are endless, here are just a few ideas to begin mobile marketing with:
In Your Service Department
- Service Is Complete when service has been completed, you can instantly send a text message reminder to pick up your car.
- Service Reminders Send friendly reminders that your car is due for service and even allow them to book the next available appointment via text messaging.
- Thank You Messages Send a Thank You message for scheduling service and even offer a discount on your next scheduled maintenance.
- Satisfaction Survey Allow your customers to answer a survey/questionnaire interactively via text messaging.
- Part In Stock Reminder Send a reminder text message when the part comes in stock.
In Your Sales Department
- Send Marketing Campaigns Inform your customers when the new model is in stock or when a specific color/style is available
- Send Follow Ups Follow up with your customer after their new purchase.
- Generate Leads Add Text for More Info to your cars sticker or paper ads.
Through Text Message marketing you can expand and enhance your current marketing and communication strategies; leveraging one of the hottest methods for communication & advertising today! Text Messages have become a widely used standard for instant and personal communication (surpassing e-mail campaigns). With TextHubs intuitive solutions you can achieve a higher level of customer service with ease.
Dealer Benefits Include:
- Achieve a higher response rate vs. other advertising methods text messaging is 5 times more responsive than direct mailers and email campaigns
- Save time communicating with your customers (in the service department) calling 15 customers takes approximately 45 minutes; however you can text 150 customers in less than 1 minute
- Create a massive impact and build customer loyalty 23% of people will show or forward a text message to a friend.
- Easy to setup and easy to use no software downloads full intuitive online system
